Desk

Desk · For teams working in Claude or ChatGPT

One organized system for all of your work with AI.

Desk assigns each conversation a defined role and connects them through a single shared record, in Claude or in ChatGPT. Your team always knows what has been completed, what remains open, and what has yet to be verified.

YOUone point of contact
requests
RECEPTIONdirects work to the right department
assignments
MARKETINGdepartment
SALESdepartment
FINANCEand so on
decisions are escalated
OPERATIONS DIRECTORdecisions only
Shared recordEach conversation documents what it completed, what remains open, and what is unverified, with the date and time of every entry.
Works withClaude and ChatGPT
Runs onThe plan you already have
Set upBy us, around how you operate
BrandingOurs, or entirely yours

The problem

AI work scatters. Desk holds it together.

Most teams run dozens of separate conversations. Each one starts from zero, and none of them knows what the others did.

Without Desk
  • Every new conversation starts from zero
  • A long conversation hits its limit and the context goes with it
  • Work lives in one person's chat history
  • No one can tell what was checked and what was assumed
With Desk
  • Every conversation opens knowing where things stand
  • A successor picks up from the record, mid-task
  • The whole team works from one shared record
  • Unverified claims stay flagged until someone confirms them

How it works

Four seats. One record.

Every conversation takes a seat with one job. Work flows down, decisions flow up, and everything lands in the record.

01You

One point of contact

You talk to Reception. You never have to remember which chat knows what.

02Reception

Directs the work

Knows what every department is doing, sends each request to the right one, and escalates decisions.

03Departments

Where the work happens

One conversation for each area of your business, such as marketing, sales or finance, focused on its own work and nothing else.

04Operations Director

Decisions only

Runs on the most capable model. Settles contradictions and answers only what Reception escalates.

The shared record

It writes itself as you work.

After every exchange, each conversation updates its own page of the record, on its own, without being asked.

  • Completed. What is finished, with the date and time.
  • Loose ends. What is still open, so nothing is dropped.
  • Needs evidence. Claims not yet verified, never treated as fact until they are.
  • Decisions. What was escalated to the Operations Director, and what was decided.
MARKETING.txtExample record
DEPARTMENT:  MARKETING
CHAT NO:     3
PURPOSE:     Campaigns, content and the monthly email
UPDATED:     2026-10-09 14:32 EDT

== CURRENT STATUS ==
October campaign drafted. Waiting on final offer details.

== COMPLETED ==
- [10-08 16:05] Audience list cleaned and segmented
- [10-09 11:20] Three subject lines written and approved

== LOOSE ENDS ==
- Confirm the offer end date with sales

== NEEDS ADDITIONAL EVIDENCE ==
- "Open rates doubled last quarter" (no source yet)

Chat no. 3. Two earlier conversations reached their limit. This one picked up where they left off.

Getting set up

Up and running in four steps.

  1. Book a demo

    We walk you through a live workspace and learn how your business operates.

  2. We map your departments

    Your work is grouped into departments, and your existing conversations are reviewed and carried over.

  3. Connect once

    Add Desk to Claude or ChatGPT one time. Every conversation can use it from then on.

  4. Open your seats

    Start one conversation per seat. From there, the record keeps itself.

Who it's for

Two ways to use Desk

Both deliver the same system. The difference is the brand your team and your clients see.

Desk

For your organization

Implemented and hosted by Orion Solves.

  • A private workspace for your organization
  • Departments configured around your operations
  • A documented record for every conversation
  • Existing conversations reviewed and migrated
  • Operates on your current Claude or ChatGPT plan
White label

For agencies and firms serving their own clients

Presented under your brand, operated by Orion Solves.

  • Everything included in Desk
  • Your logo, colors and typography throughout
  • Your name, with no reference to ours
  • A branded workspace for each of your clients
  • Offered to your clients as your own service

FAQ

Questions, answered.

Anything else, ask us on the demo.

What is Orion Solves Desk?

Desk is an organized system for working with AI. Each conversation is given a defined role: a reception chat that directs the work, a department for each area of your business, and an operations director reserved for decisions. All of them read and write a single shared record, so every conversation knows what the others have done.

Does it work with Claude and ChatGPT?

Yes. Desk connects to Claude or to ChatGPT, and you connect it once. After that, every conversation you open can read and update the same record.

Do we need a new AI subscription?

No. Desk operates on the Claude or ChatGPT plan your team already has.

What happens when a conversation reaches its limit?

Nothing is lost. Each conversation documents its progress after every exchange, with what was completed, what remains open and what is still unverified. When one reaches its limit, its successor resumes from the record.

What about the conversations we already have?

They come with you. During setup, your existing conversations are reviewed and what matters in them is carried into the record.

Who can see our record?

Each organization has its own private workspace. Your team reaches it through your company login, and your conversations reach it through a private connection that belongs to your workspace alone.

What is the white label option?

It is Desk under your brand, for agencies and firms that serve their own clients. Your logo, colors and typography appear throughout, with no reference to ours, and each of your clients gets a branded workspace.

How do we get started, and what does it cost?

It starts with a demo. We walk you through a live workspace, map the departments around how you operate, and go over what setup involves and what it costs for your team.